Retool Forms Submission Success Screen: How to Customize It

If you're using standalone Retool Forms and your end-users are hitting a post-submission screen that advertises Retool, you're not alone. The default Retool Forms submission success screen displays Retool branding and promotional content — which is deeply confusing for users who have no idea the form was built with Retool. Dozens of teams in the Retool community have reported that this single screen is enough to block them from rolling out standalone forms at scale. This guide breaks down the current state of customization, what workarounds exist, and what Retool has committed to fixing.

Why the Default Retool Forms Success Screen Is a Problem

When a user submits a Retool Form, they are redirected to a page that essentially serves as a Retool advertisement. For internal tools and client-facing workflows, this creates two immediate issues:

• Brand confusion: End-users who don't know about Retool see unexpected third-party branding, undermining trust in your product or process.
• Iframe embedding breaks: If you're embedding the form via iframe, the post-submission redirect to a Retool-branded page disrupts the embedded experience entirely, often breaking the layout or redirecting the parent page.

One agency operator in the Retool community put it bluntly: clients were either laughing at the success page or getting angry. That's not a UX edge case — that's a blocker.

Can You Remove or Replace the Retool Forms Success Screen?

As of now, full customization of the submission success screen is not available on all Retool plans. Here's the breakdown by plan type:

• Free and Team plans: No customization. Users see the default Retool-branded success screen after submission.
• Enterprise plan: A post-submission redirect URL is now supported. You can configure Retool Forms to redirect users to a custom URL after a successful form submission, effectively replacing the Retool success screen with your own landing page or confirmation screen.
• Self-hosted (paid plans): Community members have specifically requested this feature be included in self-hosted paid tiers. As of the latest reports, this remains a gap — the redirect feature has not been confirmed for all self-hosted configurations outside of Enterprise.

How to Set Up a Post-Submission Redirect (Enterprise)

If you're on the Retool Enterprise plan, here's how to configure a custom redirect after form submission:

• Open your Retool Form in the Forms editor.
• Navigate to the Form Settings panel (typically accessible via the gear icon or the settings sidebar).
• Look for the Submission behavior or Success redirect option.
• Enter the full destination URL (e.g., https://yourdomain.com/thank-you) where users should land after submitting.
• Save and publish the form. Test a submission to confirm the redirect fires correctly.

Your redirect page can be any URL you control — a branded thank-you page, a dashboard, or simply your homepage. This completely bypasses the default Retool success screen.

Workarounds for Non-Enterprise Plans

If you're not on Enterprise and need to ship something now, here are practical options:

• Use a Retool App instead of a standalone Form: Retool Apps give you full control over the post-submission experience. You can show a custom success message, trigger a modal, or navigate the user to a different screen — all without any Retool branding showing up. The tradeoff is that Retool Apps require users to be authenticated by default, though public app access can be configured.
• Wrap the form in a custom front-end: Instead of using the standalone Retool Forms share URL directly, build a thin front-end (even a simple HTML page) that embeds the form and intercepts the post-submission event via postMessage or URL change detection in the iframe. This lets you overlay a custom success state on your wrapper page.
• Use Retool's API + your own form UI: For teams with front-end resources, skip Retool Forms entirely for the public-facing layer. Build your own form UI, call the same backend queries or Retool Workflows via API, and own the full submission experience end to end.

What Retool Has Said About This Feature

The Retool team has acknowledged this as a real pain point and confirmed it has been submitted as a formal feature request to their engineering, product, and design teams. The post-submission redirect — currently Enterprise-only — appears to be the first implementation of this fix. Broader availability across plans has not been given a public timeline.

If this feature matters to your team, the most effective action is to add a comment or upvote in the original community thread and reach out directly to your Retool account contact. Product prioritization at Retool, like most SaaS companies, responds to volume of signal from customers.

The Bottom Line

The default Retool Forms submission success screen is a known issue that actively prevents teams from using standalone forms in customer-facing or white-labeled contexts. If you're on Enterprise, configure the post-submission redirect today. If you're not, the most reliable path is switching to a Retool App for full control, or wrapping the form in a custom front-end layer. Keep an eye on Retool's changelog — this is a frequently requested improvement and a fix for lower-tier plans is likely on the roadmap.